Information We CollectInformation We Collect
Information you provide. When you complete a website form or contact us, we collect the information you choose to share. This may include:
- Your name, company, email address, and phone number.
- Your interest in retired railroad ties, alternative fuel supply, or partnership opportunities.
- Your project or facility location.
- Project details, including estimated volumes, fuel requirements, timing, and other information you provide.
- Information included in subsequent communications.
Please do not submit sensitive personal information, such as Social Security numbers, payment card details, or medical information, through our inquiry forms.
Website usage information. Our website and hosting providers may automatically collect technical information, such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.
How We Use Information
We use information to:
- Respond to questions and project inquiries.
- Evaluate potential projects, fuel supply arrangements, and partnerships.
- Communicate about requested services and business opportunities.
- Operate, maintain, troubleshoot, and improve our website.
- Protect our website and business against fraud, misuse, and security threats.
- Maintain business records and meet applicable legal obligations.
How We Share Information
We may share information with service providers that support our website hosting, form processing, communications, technology, and business operations, as needed to perform those services.
When necessary to evaluate or fulfill your request, we may share relevant project information with prospective project partners or service providers. If that requires sharing your personal contact information beyond our service providers, we will obtain your permission unless another lawful basis applies.
We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a merger, acquisition, or transfer of business assets.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality and remember preferences. Cookies are small files stored on your device.
You can manage or disable cookies through your browser settings. Disabling some cookies may affect website functionality.
Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, provide services, and meet legal, accounting, or recordkeeping requirements. Retention periods depend on the information and the purpose for which it was collected.
Information Security
We use reasonable safeguards designed to protect personal information. However, no website, electronic transmission, or storage system is completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided. Depending on where you live and applicable law, you may have additional privacy rights.
We may need to verify your identity before processing a request. Certain information may need to be retained for legal or legitimate business purposes.
If you receive marketing emails from us, you may unsubscribe using the instructions in the email or contact us directly. We may still communicate with you about active inquiries, projects, or business transactions.
Third-Party Websites
Our website may contain links to other websites. Their privacy practices are governed by their own privacy notices. We encourage you to review those notices before providing personal information.
Children’s Privacy
Our website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.
Changes to This Notice
We may update this Privacy Notice as our website or practices change. Updates will appear on this page with a revised effective date.
Contact Us
For questions about this Privacy Notice or requests concerning your personal information, contact:
Renergy
O’Fallon, MO 63366
Email: [email protected]